Agent Sales, Menlo Park, CA

Splice is looking to add a few select Agents and Master Agents to focus on selling our Managed Services platform.

Requirements

  • Must understand and be able to articulate Managed Services/RMS
  • Working knowledge of common monitoring SAAS & Freeware
    • Examples: Wipro, SolarWinds, Nagios
  • We also offer outsource NOC, Outsource Provisioning & Desktop Support
  • Demonstrated history in:
    • Business & Technology Consulting
    • Business Process Outsourcing (BPO)
    • System Integration Services
    • IT Infrastructure Monitoring

Managed Services

  • Most of our Managed Service sales are made at the CIO/VP of IT and other “C” level. Need Agents who are both comfortable selling to this level and have a history of selling to this level.
  • Average deal size is $11,000 - $15,000 in monthly billing.
  • Average time to close is 90 days.
  • Average time to install 2 weeks
  • Splice offers a sliding commission (residual) scale. You are guaranteed to be paid on the life of the deal – for as long as the customer stays with Splice
  • Attrition Rate on RMS opportunity is less than 1% (Very “Sticky Revenue”)
  • Huge demand by IT organizations to outsource this service, due to budget constraints and priorities
  • Our conversion rate from 1st appointment to proposal is 90%, based on demand
  • Average customer driven organic growth of services and billing is 25% per year, with minimal sales effort
  • Splice will provide the technical support on all appointments and on-going technical support. Splice will manage all implementation processes.

Splice Services

  • You may also sell traditional Splice services (IP, Private Line, MPLS, etc.)
  • 78 wholesale relationships
  • Average deal size is $2,000
  • Average install is 37 calendar days
  • Splice carries the paper (bills the customer), handles installation and all support of the customer

Facilities

Splice has available to our Agents at no cost:

  • Office/cube use
  • Conference room
  • Full office supplies/desk phone
  • Coffee, sodas, snacks, etc.

Contact Information

David Gilbert

dgilbert@splicetelecom.com